Fortinet FC5-10-FVCC1-248-02-36 FortiVoice – Call Center FortiCare Premium Support (1–100 Agents)

Description

Fortinet FC5-10-FVCC1-248-02-36 provides 36 months (3 years) of FortiCare Premium Support for the FortiVoice Call Center system supporting 1–100 agents. This service ensures reliable and uninterrupted call center operations by delivering expert technical assistance, firmware updates, and direct access to Fortinet support engineers.

FortiVoice Call Center solutions are designed to enhance customer service operations with advanced communication features and centralized management tools. With FortiCare Premium Support, organizations benefit from continuous monitoring, quick issue resolution, and professional support to maintain high availability and performance.

Key features:

• 36-Month FortiCare Premium Support including firmware updates and technical assistance
• Reliable support coverage for FortiVoice Call Center systems
• Advanced call management including auto-attendant, call routing, voicemail, conferencing, and agent management
• Seamless integration with FortiFone IP phones and other FortiVoice devices
• Centralized management for easy configuration, monitoring, and deployment

This support package ensures businesses maintain high-performance call center communications while benefiting from Fortinet’s professional technical support and updates.