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11 Years Of Experience

Email: sales@gntme.com

Whatsapp: +971503841786

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FAQ

We provide the products to the local as well as international markets. This also involves import, export, and re-export of electronic and electrical appliances, computer and networking equipment, and software. We are keen on providing a complete set of IT Solutions for every small business to the corporate-level business.

To stay attentive to our clients and to offer unbiased honest professional solutions. We sell not only innovative products but also the RIGHT Solutions.

To Trade with Trust and Serve with Excellence.

Honesty, Integrity, and Fairness in every deal and Honor its commitments.

Gntme.com is a supplier of IT products based in Dubai, UAE. Everything is shipped throughout the world by air freight, ferry, and express delivery services like DHL and UPS.

You don’t have to disclose gntme.com any personal financial information when you pay for orders, and you’re covered by PayPal’s money-back guarantees.

If you are placing a large volume order, we will undoubtedly provide you with personalized customer service as well as a thorough discussion of delivery options.

Gntme.com provides a sample of the shipping costs. When you go to the product page, click “Estimate Shipping Cost” and then select the country to which you wish to ship. The system will calculate delivery fees for you.

What is the most efficient method for tracking my order?

We will supply you with a tracking id as well as a website where you can follow your item after it has been dispatched from our end.

How long will the package take to arrive?

The total period taken for delivery are been separated into two sectors Such as:

Processing Time: The processing time is the time it takes for us to gather and pack the product once we receive payment. This takes about 4 to 6 business days.

Shipping Time: The shipping time refers to the time it takes for a product to be packed and transported to its final destination. It usually takes 5–7 business days.

You may pay for the respected product for gntme.com using a variety of payment channels. Cash on delivery is not available at gntme.com. You need to pay in full ahead of time.

Various gateway are been provided below for payment:

PayPal: If you are selecting PayPal as your payment option. Using a secure web connection, you will be transferred to PayPal. Whereas you could make your payment completely.

Credit Card: gntme.com accepts all types of credit cards via MasterCard, visa, American Express, etc.

Gntme.com only ships the product to the billing address which is on the credit card. In case you want to ship the product to a secondary address you need to contact the credit card company and note them the alternate shipping address.

Wire Transfer/Western Union: We will send you an invoice through email, and your shipping will be put on hold until we receive payment. Please do not send any money until you receive the invoice, as the invoice contains the correct bank information for payment.

There are also a few gateways that we also accept such as Money Order / Cashier Check / Escrow. From the customer’s point of view.

Is gntme.com a safe website to visit?

Gntme.com’s 1st priority is providing online security to our customers. All online transactions are been done through our secure server which is encrypted with 128-bit technology. At the time when the internet receives your information, our trusted authorities process your payment and also make sure that your information is taken care of with a high level of technology.

Reasons why gntme.com verifies your shipping address.

There are a few safeguards to take in order to avoid credit card theft on a daily basis, such as:

If your billing and shipping addresses are not the same, you will be charged twice. Then we check to see if the alternate mailing address is valid.

You must provide the credit card issuing bank with an alternate shipment address, which must be included in their memo. We’ll contact your bank to confirm your other shipment address. You should also double-check that your credit card issuer’s bank account number is included in your gntme.com account.

What could be the reason for my credit card being declined?

Your credit card may be refused for a variety of reasons, including insufficient credit limit, erroneous credit number, credit card expiration date, or billing address. Occasionally, it appears that your credit card number is incorrect. In this scenario, you should contact the bank that issued your credit card for any information.

There is no minimum order quantity at gntme.com. We can transport anything from a single product to a large order all over the world.

Yes, of course, you can place an order without going through our website. Named as gntme.com.

You can be in contact with us by the ways of:

Making a Call: you can give a call on +971 4 2409 998 no. There will not be a voicemail or any kind of recorded response. There will be a services provider person who will be responding to you.

Giving an email: you can contact us through mail as well at sales@gntme.com for a faster response.

Get a call from our side: By expressing interest, clients can also receive a call from us. From the organization’s dedicated Account Manager.

Our gntme.com product has a very dynamic nature, as well as the ability to give a product at a reduced cost. As a result, supplying a catalog would be counterproductive.

On our website, gntme.com content has all the information required of the product. For any kind of details please feel free to contact our customer service representatives.

Before Payment, Cancellation:

In case you have selected the product on our website and added it to the cart but didn’t make any kind of payment. And you want to cancel the order so don’t worry. The product will not be sent for shipping until and unless the full payment is done.

You are not required to complete and pay for an item simply because you checked out your cart online. You are welcome to place test orders in order to store particular invoices for later.

After Payment, Withdrawing An Order

If you have already paid for an order and wish to cancel it, please contact us as soon as possible.

If there is something on your order that you are unsure about and would like to modify, please contact us and we will put your order on hold until you make your decision. This will bring the packing process to a halt, allowing you to make modifications.

We cannot cancel or alter an order that has already been delivered.

Email:- sales@gntme.com
Contact:- +971 4 2409 998
WhatsApp:- +971503841786
Skype:- imrank211

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