FAQ’s

We provide the products to the local as well as international markets. This also involves import, export, and re-export of electronic and electrical appliances, computer and networking equipment, and software. We are keen on providing a complete set of IT Solutions for every small business to the corporate-level business.

To Trade with Trust and Serve with Excellence.

To Trade with Trust and Serve with Excellence.
Honesty, Integrity, and Fairness in every deal and Honor its commitments.

Gntme.com is a supplier of IT products based in Dubai, UAE. Everything is shipped throughout the world by air freight, ferry, and express delivery services like DHL and UPS.

You don’t have to disclose gntme.com any personal financial information when you pay for orders, and you’re covered by PayPal’s money-back guarantees.

If you are placing a large volume order, we will undoubtedly provide you with personalized customer service as well as a thorough discussion of delivery options.

Gntme.com provides a sample of the shipping costs. When you go to the product page, click “Estimate Shipping Cost” and then select the country to which you wish to ship. The system will calculate delivery fees for you.

What is the most efficient method for tracking my order?

We will supply you with a tracking id as well as a website where you can follow your item after it has been dispatched from our end.

How long will the package take to arrive?

The total period taken for delivery are been separated into two sectors Such as:

Processing Time: The processing time is the time it takes for us to gather and pack the product once we receive payment. This takes about 4 to 6 business days.

Shipping Time: The shipping time refers to the time it takes for a product to be packed and transported to its final destination. It usually takes 5–7 business days.

You may pay for the respected product for gntme.com using a variety of payment channels. Cash on delivery is not available at gntme.com. You need to pay in full ahead of time.

Various gateway are been provided below for payment:

PayPal: If you are selecting PayPal as your payment option. Using a secure web connection, you will be transferred to PayPal. Whereas you could make your payment completely.

Credit Card: gntme.com accepts all types of credit cards via MasterCard, visa, American Express, etc.

Gntme.com only ships the product to the billing address which is on the credit card. In case you want to ship the product to a secondary address you need to contact the credit card company and note them the alternate shipping address.

Wire Transfer/Western Union: We will send you an invoice through email, and your shipping will be put on hold until we receive payment. Please do not send any money until you receive the invoice, as the invoice contains the correct bank information for payment.

There are also a few gateways that we also accept such as Money Order / Cashier Check / Escrow. From the customer’s point of view.

Is gntme.com a safe website to visit?

Gntme.com’s 1st priority is providing online security to our customers. All online transactions are been done through our secure server which is encrypted with 128-bit technology. At the time when the internet receives your information, our trusted authorities process your payment and also make sure that your information is taken care of with a high level of technology.

Reasons why gntme.com verifies your shipping address.

There are a few safeguards to take in order to avoid credit card theft on a daily basis, such as:

If your billing and shipping addresses are not the same, you will be charged twice. Then we check to see if the alternate mailing address is valid.

You must provide the credit card issuing bank with an alternate shipment address, which must be included in their memo. We’ll contact your bank to confirm your other shipment address. You should also double-check that your credit card issuer’s bank account number is included in your gntme.com account.

What could be the reason for my credit card being declined?

Your credit card may be refused for a variety of reasons, including insufficient credit limit, erroneous credit number, credit card expiration date, or billing address. Occasionally, it appears that your credit card number is incorrect. In this scenario, you should contact the bank that issued your credit card for any information.

There is no minimum order quantity at gntme.com. We can transport anything from a single product to a large order all over the world.

Yes, of course, you can place an order without going through our website. Named as gntme.com.

You can be in contact with us by the ways of:

Making a Call: you can give a call on +971 4 2409 998 no. There will not be a voicemail or any kind of recorded response. There will be a services provider person who will be responding to you.

Giving an email: you can contact us through mail as well at sales@gntme.com for a faster response.

Get a call from our side: By expressing interest, clients can also receive a call from us. From the organization’s dedicated Account Manager.

Our gntme.com product has a very dynamic nature, as well as the ability to give a product at a reduced cost. As a result, supplying a catalog would be counterproductive.

On our website, gntme.com content has all the information required of the product. For any kind of details please feel free to contact our customer service representatives.

Before Payment, Cancellation:

In case you have selected the product on our website and added it to the cart but didn’t make any kind of payment. And you want to cancel the order so don’t worry. The product will not be sent for shipping until and unless the full payment is done.

You are not required to complete and pay for an item simply because you checked out your cart online. You are welcome to place test orders in order to store particular invoices for later.

After Payment, Withdrawing An Order

If you have already paid for an order and wish to cancel it, please contact us as soon as possible.

If there is something on your order that you are unsure about and would like to modify, please contact us and we will put your order on hold until you make your decision. This will bring the packing process to a halt, allowing you to make modifications.

We cannot cancel or alter an order that has already been delivered.

We provide the products to the local as well as international markets. This also involves import, export, and re-export of electronic and electrical appliances, computer and networking equipment, and software. We are keen on providing a complete set of IT Solutions for every small business to the corporate-level business.

Email:- sales@gntme.com
Contact:- +971 4 601 2000
WhatsApp:- +971 58 581 1786
Skype:- imrank211

In the UAE, oil and gas companies depend heavily on strong IT infrastructure. This is not only because of efficiency but also for smooth business operations as well. When it comes to IT solutions for oil and gas businesses in the UAE, here are some of the most important solutions they use:

  • Industrial-grade network switches and routers
  • Real-time data monitoring and control systems
  • Data centers with high security and backup
  • Rugged edge computing devices for remote sites
  • Cybersecurity tools to protect critical assets
  • High-speed satellite and fiber connectivity
  • SCADA systems for operational control
  • Asset tracking and field automation systems

If you’re looking for a reliable IT infrastructure solutions distributor for Oil & Gas UAE, get in touch with us at Gear Net Technologies LLC for certified industrial products.

A security and IP telephony system distributor in the UAE and Middle East supplies the hardware and software that businesses use to secure buildings and support business communications. Their product range often includes:

  • IP-based access control systems
  • Video surveillance cameras and NVRs
  • VoIP phones and PBX systems
  • IP intercom and paging systems
  • Unified communication platforms
  • Network switches and PoE accessories
  • Integration software for managing everything in one place

A security and IP telephony system distributor in the UAE can also help businesses choose the right solutions for office security and remote access.

Fleet management software helps companies track and manage their vehicles, drivers, fuel, and routes. It is used by logistics firms, oil companies, delivery services, and more. Fleet management software are useful for

  • Real-time GPS tracking
  • Driver behavior monitoring
  • Route optimization
  • Maintenance and tracking fuel dashboards
  • Cloud access with mobile apps
  • Integration with other ERP systems

If you are looking for reliable fleet management software in the Middle East, partner with Gear Net Technologies LLC.

To find the best IT distributor for telecom in Dubai, look for one that offers end-to-end networking, communication, and security solutions tailored for telecom operators. They should offer:

  • Optical transmission systems
  • VoIP and unified communication tools
  • Firewalls and data protection
  • Servers and storage units
  • Wireless networking and 5G-ready devices
  • Installation and post-sale technical support

Check if they work with top brands and have experience serving telecom providers in the UAE.

Huawei distributors in the UAE offer a wide range of products and solutions for businesses, including:

  • Enterprise switches and routers
  • Cloud servers and storage systems
  • Surveillance and security solutions
  • Smart campus and IoT devices
  • Wireless networking and access points
  • Collaboration tools like IdeaHub

A good distributor will offer certified Huawei products with warranty, local support, and help with installation.

There are several Huawei distributors in Dubai that serve both government and private clients. Look for distributors who:

  • Offer original Huawei enterprise products
  • Are trained in Huawei certifications
  • Provide technical support and after-sales service
  • Keep stock locally for fast delivery
  • Have experience with large-scale installations

You can also visit Huawei’s official website to check if a Dubai-based distributor is listed as official.

A Huawei authorized partner is a company trained and approved by Huawei to sell, install, and support its solutions. They usually:

  • Undergo Huawei technical training and certification
  • Get access to the latest Huawei enterprise technology
  • Offer expert consultation for networking and cloud setups
  • Help clients choose the right solutions for their needs
  • Provide official warranty and after-sales support

Working with an authorized partner ensures that you get genuine products and professional service.

Dell distributors in the UAE offer a wide variety of Dell products for both businesses and individuals. These include:

  • Laptops and desktops
  • Workstations for design and engineering
  • Servers and storage solutions
  • Dell networking hardware
  • Monitors, docks, and accessories
  • Enterprise software and cloud tools

Choose a distributor that provides technical support, installation help, and warranty services for a smooth experience.

Cisco distributors in the UAE are companies that supply original Cisco products and often work directly with businesses to provide them with Cisco solutions. You can find authorized Cisco distributors in Dubai, Abu Dhabi, and other UAE cities. Just make sure to work with a distributor that is Cisco-certified and has experience handling both small and large-scale networking needs.

The best place to buy Cisco products in Dubai is through authorized Cisco distributors in Dubai. The authorized Cisco distributor companies are officially approved by Cisco and provide genuine networking equipment with proper warranties. You can also buy from trusted IT solution providers or system integrators who work closely with Cisco partners. Always ask for proof of authorization before purchasing.

You must work with a Cisco wireless solutions distributor in the UAE to buy all the equipment needed to set up a wireless network. To set up a Cisco wireless network, businesses need reliable Cisco IT providers to provide them with wireless Cisco solutions such as:

  • Cisco wireless access points
  • Cisco wireless LAN controller
  • Cisco routers or switches
  • Network cables
  • Power adapters or PoE (Power over Ethernet) equipment
  • Cisco configuration software or cloud-based management tools

For proper setup and support, it’s best to work with an authorized Cisco wireless solutions distributor in the UAE who can guide you through installation and configuration.

Cisco distributors in the UAE usually offer a full range of Cisco solutions. This includes routers, switches, firewalls, wireless systems, VoIP phones, and cloud-based networking tools. Some also provide software licenses, smart licensing support, and after-sales service, making them a one-stop solution for business networking.
Most Cisco distributors in the UAE not only sell products but also help with Cisco product setup and installation. Reliable Cisco distributors often have IT teams to set up the right network structure and install hardware properly. Ask your Cisco product provider if they provide ongoing support if something goes wrong later.
Cisco distributors in Dubai offer reliable and suitable solutions for small and medium businesses apart from large enterprises. You don’t need to be a large company to use Cisco. In fact, distributors can guide you to budget-friendly options that still offer great performance and security.
To identify if the Cisco distributor you are working with in the UAE is reliable, check the company’s name in the Cisco Partner Locator online and search the company name. If they are listed, they are an authorized Cisco partner. It is better to always double-check before buying to make sure you are not dealing with an unauthorized seller.
Cisco resellers in Dubai are companies that buy Cisco products from official distributors and sell them to end customers. They often offer installation, IT support, or managed services along with the hardware. On the other hand, Cisco distributors in Dubai work directly with Cisco to supply large volumes of equipment to resellers and integrators. Distributors handle bulk supply and logistics, while resellers focus more on serving end users.

You can buy original Dell products from authorized Dell partners, official resellers, or Dell distributors in the UAE. Always purchase from a certified Dell product distributor to get genuine products that come with proper warranty and support. You can usually find them online, through corporate IT vendors, or at physical stores that deal with Dell business solutions.

Yes, there is a small difference. Dell partners are officially registered with Dell and often receive product training and certifications. Resellers are companies that may simply sell Dell products without any official tie-up. If you are in Dubai and want peace of mind, purchase from trusted Dell distributors in Dubai who are official partners.

To buy Dell business laptops in the UAE that come with a proper warranty, it is important to buy from a trusted Dell distributor. Business laptops like Dell Latitude or XPS come with standard warranty coverage. Make sure to be aware of the extended warranty of the Dell business laptop you are buying.

Most of the companies in Dubai use Dell servers, workstations like the Dell Precision series, and business laptops such as Latitude and Inspiron. This makes Dell products reliable for UAE businesses. You can easily find these through Dell distributors in Dubai that work with corporate clients.

The easiest way is to check on Dell’s official website using the Partner Finder tool. You can also ask the seller to show their Dell partner certificate. Genuine Dell distributors in the UAE will have no problem proving they are authorized.

Yes, many of them do more than just sell laptops or desktops. Some Dell partners in Dubai also offer IT support, infrastructure solutions, cloud-ready servers, and software licensing. This is helpful for businesses that need a full-service IT provider.

Yes, bulk orders are common. Schools, offices, and other institutions can get special pricing and custom packages. Dell suppliers in Dubai often provide quotes, delivery support, and technical help when you place a large order.

If you’re starting a new business, the Dell Latitude is a really good option. The Latitude series is made for work, runs fast, and doesn’t slow down even if you have lots of tabs open. The series comes with the latest Intel processors, enough RAM (usually 16GB), and long battery life, which is helpful if you’re working on the go.
If you do design, video editing, or anything heavy, then the Dell XPS is even better due to its powerful processor, high-resolution display, and strong graphics. You can find both models easily from Dell distributors in Dubai or anywhere in the UAE.

Fortinet is the company and FortiGate is Fortinet’s product. In simple terms, the difference between Fortinet and FortiGate is that Fortinet is a global cybersecurity company that provides advanced protection for networks and data. Whereas FortiGate is the name of Fortinet’s flagship next-generation firewall (NGFW) products.

Yes, big businesses are not the only ones who can use FortiGate. Many Fortinet distributors in Dubai offer entry-level firewall models that are perfect for startups and small companies. Small businesses can use FortiGate firewalls to provide strong security features like VPN, antivirus, and intrusion prevention, but at a more affordable price.

Most FortiGate distributors in the UAE provide top-notch security with firewalls for businesses of all sizes in the UAE. A reliable provider for FortiGate will not only help businesses with product selection but also with the right installation and after-sales support.

Your choice depends on how many users and devices are on your network and how much traffic you handle. A professional Fortinet distributor in Dubai will ask you about your setup and recommend a model that fits. Buying from a certified partner ensures you get the right size and features.

Yes, Fortinet distributors in the UAE now offer cloud-based services as well. This includes secure SD-WAN, SASE, and firewall-as-a-service (FWaaS). These solutions are great if your team works remotely or across multiple locations. Make sure the distributor is up to date with Fortinet’s latest offerings.

An authorized Fortinet partner will appear in Fortinet’s global partner directory. Apart from this, a trusted Fortinet distributor in the UAE will also provide official documentation and licenses. The company will also have trained staff and knowledge of Fortinet’s product range. Avoid unverified sellers, especially for licenses and support plans.

Yes, most Fortinet distributors in Dubai keep local stock of FortiGate firewalls and accessories. Depending on your location, delivery can happen within a few working days. Urgent orders and same-day deliveries may be possible for common models. The best way is to check with your Fortinet product provider in Dubai.

In addition to firewalls, many FortiGate distributors in the UAE also supply:

  • FortiSwitch (secure switches)
  • FortiAP (wireless access points)
  • FortiAnalyzer (log management)
  • FortiManager (network control)
  • FortiToken (2FA solutions)
  • FortiClient (endpoint protection)

These products work well together to create a full security ecosystem.

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